Here are answers to most common questions. Can't find an answer? Contact with us!

General Question

  • For download any item I need to registration?

    Yes. You have to registration for download any items.

  • Is it editable or customizable?

    Yes. Our all the items are editable or customizable.

  • Is it free for downloading any items?

    No. For download any items you have to pay. But, every week you will get free download offer for some of file.

  • Can I use the file for lifetime or more than one time?

    Yes. You can use any file for lifetime and more than one time also.

  • May I do Customisation order?

    Yes. All kind of Graphics Design you can do customization order. The customization order fully free service(No hidden charge are applicable). After order conformation you have to send us your own contant by E-mail (order@99graphics.net) or you can contact with us by live chat.

User Account:

  • If I forget my User ID or password than what can I do?

    If you forget your User ID or password than you can recover your User ID or password by Forger Password option or you can Contact with us.

  • My user information is 100% secure?

    Yes. We provide 100% security for your information.

  • For create an account, I need to add Credit card or any Payment method?

    No. For create an account, you no need to add Credit card or any Payment method. It’s free.

Download and Payment:

  • Is it free for downloading any items?

    No. For download any items you have to pay. But, every week you will get free download offer for some of file.

  • Dose the payment is one time for any items?

    Yes. The payment is one time for any items and you can use the file for lifetime.

  • Can I pay by Debit Card, Credit Card or PayPal?

    Yes. You can use any Debit Card, Credit Card or PayPal for payment.

  • Is it refundable?

    No. The payments are not refundable. Because, our service are Digital products that’s way the payment are not refundable

Troubleshooting:

  • After payment if I can’t download than what should I do?

    If you can’t download after the payment is become successful than please Contact with us. We will help you for download or we will give you full refund.

  • I can’t login or register.

    Please Contact with us for login or registration.

  • Payment becomes unsuccessful.

    If the payment become unsuccessful and credit the amount from your bank account than please Contact with us.